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Forum Discussion
Solved
Firmware upgrade using the ProSAFE Config Utility fails on GS108Ev3 & GS116Ev2
First, let me say greetings from a newby on the NETGEAR Community and apologize for any rehashing of old/existing information. If this is the wrong thread for me to be on, would you please redirect ...
John, Check your DHCP server resp. the Attached Devices list for the IPv4 address assigned to each switch. Use a Web browser and connect by http on port 80 to each IP address. I'd expect to see a Load Mode in the Web UI on the suspect bricked switch - from here you can upload the effective switch image, the GS108EV3_V2.00.12.bin resp. the JGS516PE_GS116Ev2_V2.0.1.40.bin to be extracted from each ZIP archive.
When it comes to the ProSafe Plus Utility: It's hard to say what makes it's tftp server fail on a "random" machine out there. Could be an already active tftp server on the system, could be a firewall or any of these "Internet Security" packages silently prohibiting the service, whatever.
I used the Chrome browser interface and was able to successfully update the firmware in both the GS108Ev3 (V2.00.12) and GS116Ev2 (V2.0.1.40) switches. It took the GS116 longer to download, flash, and reboot than the GS108. After the update and reboot on the GS116, I could not get the login page to display properly on Chrome. When I changed to Internet Explorer, I was able to connect. I could also connect with the ProSAFE Plus Config Utility v2.5.3. I don't know what the issue is with Chrome after the firmware update. After the update and very quick reboot of the GS108, I got the login page and was able to connect with Chrome as before. I could also connect with the Config Utility. Thanks for all the suggestions.
Regards,
-John
Thanks for the update. I'm glad to know that you were able to successfully update the firmware of both the GS108Ev3 and GS116Ev2 switches. :)
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Cheers,
DaneA
NETGEAR Community Team
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