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Forum Discussion
GC108P firmware update
Hi, my switch GC108P shows "device not found" when I'm trying update the firmware in the app and the web cloud portal too. Anyone can help, please?
emerite wrote:
Hi, my switch GC108P shows "device not found" when I'm trying update the firmware in the app and the web cloud portal too.
This would apply more the Insight (named App and Web portal) and the cloud managed GC switches. Curious if you talk of the Insight App and Web portal or any other? At which point does this "device not found" message?
Is the switch correctly associated with the Insight cloud? Does the Dashboard show devices with issues? Does the Devices view list all (like the other Insight cloud managed switches, AP, ...) as Connected? This is the pre-requirement to operate Insight managed devices.
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