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Forum Discussion

leohamel's avatar
leohamel
Tutor
Apr 15, 2022

GC728XP is not working after power outage

HI all  I have this GC728XP switch1, its working great except when the power goes out it will not work  you can only see the led on but nothing is connected like there is no switch  the log is not...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Apr 17, 2022

leohamel,

 

Is the GC728XP directly connected to an AC power outlet?  


What is the current firmware version of the GC728XP?  If ever its not yet the latest version, I advise you to update it.  The latest GC728XP firmware is v1.0.5.35 and you can download it here.

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • leohamel's avatar
    leohamel
    Tutor
    Apr 19, 2022

    its connected directly to power outlet yes

    FW is 1.0.5.22

     

    the thing is, this switch is connected to another switch via trunk port

    when we restart them both or the power goes off for both, this switch will not connect to the trunk unless we restart it again

    it could be some setting on the trunk ports?

    will update the FW tonight 

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