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Forum Discussion
GS 728-tp
I attempted to upgrade a GS728TP from firmware version 60.0.1.16 to 60.0.1.30. I followed the instructions here, just with the 60.0.1.30 firmware instead of .24 as shown in the instructions. When I rebooted, the switch powered up, but I cannot connect to it in any way. The Power LED lights up and alternately switches between green and orange very slowly (maybe once a minute). The LED Mode LED is on solid green. When the Power LED is orange, the port 37 and 43 link LEDs light up solid regardless of if anything is plugged in. When the Power LED is green, whatever ports I plug into will light up solid orange. The LED Mode LED stays on solid green the whole time.
I've tried pushing the "Reset" and "Factory Default" buttons on the front and they don't seem to do anything (i.e. - it doesn't reboot/reset as far as I can tell). I've tried connecting to Smart Control Center, but nothing shows up. I've tried the default IP's I can find in the documentation (192.168.0.239 and 192.168.1.1) and I can't access the web interface.
1 Reply
Alaa0nabil wrote:
I attempted to upgrade a GS728TP from firmware version 60.0.1.16 to 60.0.1.30.
As the section title suggests, this place is for help with SMART Wi-Fi, General and Legacy Routers. Your device is a switch.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Smart / Plus / Click Switches - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
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