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Forum Discussion
GS108 v4 keeps cutting out
I have a switch linked to my broadband router via ethernet cable that runs from the router in the study, out the wall and up to a first floor office. Service provider for broadband is SKY. I have 5 d...
So I've had the sky router replaced. If i plug the ethernet cable that runs direct from the router to my netgear switch directly into my dell laptop it sets up a connection automatically, no problems. If I plug the same ethernet cable into the netgear switch and then run an ethernet cable from the switch to my pc (kenable Cat6A SSTP Snagless Shielded RJ45 Network Ethernet 10GIG Cable 1m BLACK purchased october 2021) the pc does not recognise the connection and comes up with various errors; Starts off saying "identifying network, no internet". That then changes to "unidentified network, no internet". If I run network diagnostics on it it says "network doesn't have a valid ip configuration".
The switch was bought on 10th June 2021 and I purposely went for the most up-to-date unmanaged switch as I didn't want the hassle of having to manage it (I'm no networking expert). The cables I use are all kenable cat6a which were purchased at the same time and the ethernet connection to the router was installed by sky at the same time as well from the downstairs study to the upstairs office and as I've proved that connection works fine when connected direct to the laptop.
Thoughts?
garyDavey wrote:
... as I didn't want the hassle of having to manage it (I'm no networking expert). ...
Thoughts?
Beyond of what plemans already suggested, I like to work a little bit with your troubleshooting capabilities.
Each "cable" resp. the connection between the switch and the router, switch and PC, witch and each other devices does make up an Ethernet link. The status can be seen on the end points usually, typically there are LEDs on the router, each switch port, and each connected device. A good point to start are the LEDs on each connected Ethernet ort on the switch:
Yes, this is a part borrowed from the 5-Port and 8-Port Gigabit Ethernet Unmanaged Switch models GS105v5 and GS108v4 Installation Guide, it certainly came with your switch, and it's available GS108v4 Support Pages
What do the relevant LEDs - for the connection to the router, and for the connection to you PC- either while it briefly work, and then when it's cutting out - show us?
Check your computer and the router manufacturer documentation.
This should help identify what is going wrong in a little bit more detail - beyond the fact the PC can't get Internet access.
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