NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
GS110TPP already registered and Support is responsive !
Hi, I bought a GS110TPP from amazon. I'm unable to logon and register as it states that the switch is already registered to another email (seems that it was a 2nd hand from Amazon...). I opened a t...
I got an update from the NETGEAR Customer Care Team that your support ticket has been taken care of and it is already on closed status.
If you do not have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution.” The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
Welcome to the community! :)
What is the case number that was provided to you? Be sure that you have already provided the Proof of Purchase or Sales Invoice of your GS110TPP to the NETGEAR Support Team. If you have already provided it then I'm sure they're currently working on your concern.
Regards,
DaneA
NETGEAR Community Team
Thanks DaneA,
case # is : 44179831
Yes I have provided the documents.... I just can't understand that it takes so long to unregister a device....
And I'm really sad to see that cloud is mandatory !
I got an update from the NETGEAR Customer Care Team that your support ticket has been taken care of and it is already on closed status.
If you do not have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution.” The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community TeamHi,
thanks for your help and follow-up, yes finally my ticket was successfully resolved ! I can login to my switch and also manage it locally.
Best Regards,
Nicolas.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
