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Forum Discussion
doenermann
Apr 21, 2025Aspirant
GS324TP S350 - losing Link
Hi all, I'm using a GS324TP S350 for 4,5 years now, until now without any problems. A couple of day ago the switch startet to lose link to different devices from time to time. i cannot recognize ...
doenermann
Apr 21, 2025Aspirant
192.168.178.2 is the switch itself. 192.168.178.1 is a router managing the internet connection.
I had that way in my mind, but i hoped i do not have to go that (long) road... do you think a defective device could kill the link from other devices in the switch? if that's possible i'm really glad i do not have to manage more and bigger networks than my own 😄
FURRYe38
Apr 21, 2025Guru - Experienced User
Ok, does the host router indicate any up and down issues or logged there?
What is the brand and model# of the host router the switch is connected too?
What CAT# LAN cable are you using? CAT6 UTP is recommended.
Does using a different port on the Switch that's connected to the host router change this?
Try switching ports on the host router as well...
- doenermannApr 21, 2025Aspirant
I pretty sure the router / router-connecton is not the problem. I do not have any internet issues (link to the internet), only failing links between the switch end the end-devices. for now i removed the device with most link issues and connected it with an external poe injector directly to the router. But the link issues were not limited to only that device, it occured with several devices. I need to look the cables up, but there was no change for over three years now.
thanks for your help!
- FURRYe38Apr 21, 2025Guru - Experienced User
K, Ya check cables.
I saw Up and Down messages for the switch IP so reason why I ask about the router.
Might try a different port for the connection to the host router on the switch.
Hopefully you can narrow it down.
Try a good full on factory reset and well with out any devices connected accept for maybe one wired PC so you can set it up. Then start to add devices back on. Keep checking the logs for this issue.- doenermannApr 22, 2025Aspirant
i might have found the problem (at least the last hours it did not reooccur): i remembered, that i DID replace one device in the last weeks: it's an internet gateway for my drinking water softener. I connected it (like the previous gateway) via the same LAN cable and it did kind of work. it often showed connections problems, but i thought it's the switche's fault. now i disconnected LAN and connected it via WiFi and until now the netgear switch is not acting weird anymore and the connection seems to be stable... i still wonder how such a 5$ device from china is able to disturb a low-end business switch, but hey, as long as it's fixed 🤷🏻♂️
I'll keep watching it, but it really hope that the gateway caused the issues.
thanks for your help!
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