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Forum Discussion

TonMachielsen's avatar
Apr 10, 2019
Solved

GS510TPP Default password does NOT work anymore after firmware upgrade

I just upgraded the firmware to the latest version and now my password to access the switch doesn't work anymore. Factory reset and configure everything from scratch again?

  • Hi John!

     

    Yes, i can access the switch now. UNfortunately all my configuration is gone, hence what a factory reset is supposed to do.

     

    You can close the topic, but i think you should file a bug where after a firmware upgrade the admin password gets reset/scrambled/whatever. Reset no, because i could login with the default password nor could i login with one of my previous passwords. So i guess the only option left is that the password gets corrupted.

     

    Ton.

3 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    Hi TonMachielsen,

     

    Welcome to our community! :)

     

    As per checking the release notes of the latest firmware. It didn't state there that the password will be different from your previous configuration. I suggest, reset the switch to factory default and let's check if you can now log in to the UI.

     

    Regards,

     

    JohnCarloV

    NETGEAR Community Team

    • TonMachielsen's avatar
      TonMachielsen
      Aspirant

      Hi John!

       

      Yes, i can access the switch now. UNfortunately all my configuration is gone, hence what a factory reset is supposed to do.

       

      You can close the topic, but i think you should file a bug where after a firmware upgrade the admin password gets reset/scrambled/whatever. Reset no, because i could login with the default password nor could i login with one of my previous passwords. So i guess the only option left is that the password gets corrupted.

       

      Ton.

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Employee Retired

        TonMachielsen,

         

        Thanks for the update! I just marked your reply as the solution :)

         

        Regards,

         

        JohnCarloV

        NETGEAR Community Team

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