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ip22's avatar
ip22
Aspirant
Oct 15, 2021

gs716t v2 in loader mode

My gs716t v2 switch is in loader mode, ive tried many things reboot restart button for 30 seconds nothing.

only the power led burns yellow.

i used smartwizzard discovery for upgrade to another firmware but it doesn't work it says (corrupt image)

and smartcontrolcenter he finds nothing. no switch 

how do i get out off loader mode.

 

Thanks.....

 

3 Replies

  • JeraldM's avatar
    JeraldM
    NETGEAR Employee Retired

    ip22 

     

    Welcome to the community! 

     

    What's the current firmware version of the GS716Tv2 (should be seen using Smartwizard) and what firmware are you upgrading it to? 

     

    To confirm as well, have you also tried pressing and holding the Factory Defaults button? Based on your description, I believe you only tried pressing the Reset button which is right next to the PWR LED.

     


    Regards, 

     

    JeraldM

    NETGEAR Community Team

  • Hello,
    Yes i did press and hold it but nothing but i see on the Smartwizard discovery that he had:
    mac adress - my ip adress- protocol version 2.001.002 and product name gs7 xxt and the rest nothing firmware version nothing see picture
    Thanks for helping me Jerald

    Grt Bert....
    • JeraldM's avatar
      JeraldM
      NETGEAR Employee Retired

      Hi ip22,

       

      It seems that the switch itself is already defective given that we've already performed a reboot and factory defaults on it.

       

      Having that said, I suggest getting a replacement in which you can start here.

       

       

       

      Regards, 

       

      JeraldM

      NETGEAR Community Team

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