Forum Discussion

Aspirant

Dec 26, 2020

Solved

GS724TPP and AP issue

I have two EnGenius EWS377AP's connected to the GS724TPP switch using POE 802.3at. I am using VLAN's, but not a management VLAN and no issues there. I cannot ping or log in to either one from the...

schumaku
Dec 28, 2020
Possible workaround to the issue - I suspect the AP does go all tagged on PoE why ever (compatibility to the makers wireless controller?) - would be to change the "base VLAN" from untaged to tagged for both the AP management and the SSID assigned on both ends.

schumaku

Guru - Experienced User

Dec 27, 2020

What do we know on your AP? There is certainly soething like a mangement or admin interface in place - if you can ping it from from a flat network, you should consider to run the VLAN for the administration as untaggd on the switch, or make the admin interface on the switches listen to the taged VLAN.

Not a switch issue at all...

Michelle911
Aspirant
Dec 27, 2020
I have yet not set a VLAN management. The port the AP is connected to is set for Admin mode and has 4 tagged VLAN's for network segmenting only and has a PVID of 1. The AP is on the same subnet as the switch. The AP is working as it should and handing out the right addresses per SSID's. I just can't log in to it unless connected to one of the SSID's.

I use the same port whether or not I'm using an external power pack or the POE. I can ping the AP when using the external power, but not when using only POE.
- schumaku
  Guru - Experienced User
  Dec 28, 2020
  Sorry Michelle911 ...
  
  Michelle911 wrote:
  I use the same port whether or not I'm using an external power pack or the POE. I can ping the AP when using the external power, but not when using only POE.
  ...now I understand the second part of the initial message, too.
  
  Must admit - completely buffed. As any other "...I am using VLAN's, but not a management VLAN and no issues there. ..." communication seems to be workable either way - have you talked to the AP maker already?
  - schumaku
    Guru - Experienced User
    Dec 28, 2020
    Possible workaround to the issue - I suspect the AP does go all tagged on PoE why ever (compatibility to the makers wireless controller?) - would be to change the "base VLAN" from untaged to tagged for both the AP management and the SSID assigned on both ends.