NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GS724Tv4 slow response time
I have a GS724Tv4 on my home network which has been playing up recenty. I'd been noticing some network dropouts, so checked the firmware which was out of date, but not particularly old. on tryi...
Welcome to the community! :)
Since you have already factory reset the GS724Tv4 switch, let us try this. Disconnect the GS724Tv4 from your existing network. Then, connect a PC directly to any port and set a static IP address of 192.168.0.x (x can be a number from 1 to 254 except 239). Then, try to access the web-GUI using its default IP Address which is 192.168.0.239. Check also if you can get replies when you ping the default IP Address of switch.
You can try using Incognito mode on Chrome or use other browsers like Firefox in accessing the web-GUI.
If you still cannot access the web-GUI, kindly open a support ticket with NETGEAR Support here anytime. Let them know the status of your GS724Tv4 switch and the troubleshooting steps you've done so far. A hardware check will be done and if ever its declared faulty, an online replacement will be processed as long as the switch is still within the hardware warranty.
Regards,
DaneA
NETGEAR Community Team
Hi dane, thanks for the pointers, I've tried the direct access route, and still get the same. I've since had to take the switch out of the network as the devices connected were starting to have problems, which have been resolved since the change to another switch.
I'll submit a ticket.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
