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Forum Discussion
Solved
GS724Tv4 Dead Switch
We have a GS724Tv4 switch that is no longer working. It wont power on at all, no blinking lights - nothing. I suspect its a power supply issue but I have opened anything up to confirm.
I have tried to contact Netgear support and I have the Serial Number, but the owner of the company does not have the date of purchase information. Apparently, I need the Date of Purchase...
I believe these have a lifetime warranty. If I cannot get this RMA'd, is there anyone who can put me on a path to get a new power supply for it?
Thanks John ...
However, that is not a helpful answer. I guess I have to go through other means. Would have been nice to hear something helpful such as:
"Hey, I know you don't have the receipt, but I did some checking with the hardware team and found the type of powersupply you may want to look for"
or
"Hey, what was the company who purchased the switch? I see you also have the serial number. We can probably do something to help this"
5 Replies
Thank you for responding.
I have talked to the owner, and he cannot find the original receipt. He/the company (I work for) is the original purchaser.
What else can I do?
Thanks John ...
However, that is not a helpful answer. I guess I have to go through other means. Would have been nice to hear something helpful such as:
"Hey, I know you don't have the receipt, but I did some checking with the hardware team and found the type of powersupply you may want to look for"
or
"Hey, what was the company who purchased the switch? I see you also have the serial number. We can probably do something to help this"
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