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Forum Discussion
GS728TPPv2 working with Nest Mesh Router issues
We have internet service with Google Fiber. We are using a NEST MESH router with 3 additional mesh points. When we try to connect the internet to one of our switches - it causes the connection st...
Hi,
Whatever the "connect the Internet to one of our switches" means. usually, one does connect the router LAN port to the switch to add more LAN ports. Yes, I know there are some dependencies if using multiple routers in this Mesh system, sometimes one really can use also the Internet port - bugger.
The problem is similar on many different consumer Mesh systems: These devices make use of STP to figure out the options for using a wired network, or the wireless backhaul. Not any different on the Google/Nest Mesh systems. The common "solution" placed by the Google/Nest community support members is to disable STP/RSTP (and MSTP for the VLAN), probably paired with Forward BPDU while STP Disabled if multiple Mesh devices are connected to the same wired LAN. Since Google/Nest has not published thier design, since for them their "view" is limited just to their routers and satellites, it's ignorant design, ignorant documentation "we do what we want, so it works" and "we don't care about the customers network" it's difficult to provide a different or better advise.
I would expect it's possible to configure STP into priority levels ("Configuration Revision Level") so the wired network can handle STP without being overridden by the Mesh, unless they use "extreme" settings at both ends of the STP priorities.. All this isn't a problem for Netgear or any other switch maker. It's a problem caused by the Mesh vendor!
Conclude, now you should have enough food for talking to the Google/Nest Mesh support 8-)
Regards,
-Kurt
Kurt:
Let me try and clarify what the current situation is. Currently - all internet access is via Wi-Fi. We have Google Fiber as our internet provider and have a NEST MESH router. We have 3 additional mesh points in the building.
We are attempting to add wired internet access for various devices we have - thus the addition of the NetGear switches
The Nest Router has an ethernet port that allows you to connect to a switch and that is where we are having the issue. When we plug the ethernet cable from the router into a switch port - we start having issues with the mesh points having degraded performance.
I will pursue the STP aspect but I just wanted to clarify what we currently have and what we are trying to do.
Thank you for your response
Chris
Chris,
Fully understand. All your wireless and wired systems are connected to the local network, the router with it's NAT and routing does allow to access the Internet. We need to be clear on this, otherwise there will be confusion.
Just curious, you mentioned multiple Netgear switches. Have added one switch per Mesh unit? Are the switches interconnected to one wired network?
Still, if adding switch(es) does cause an issue with that mesh system - which is known to have various configuration limitations in combination with wired network - you need to consult the (good, but in some aspects confusing onine docs, and talk to Google/Nest.
For me, disabling STP/RSTP globally on all devices (read switches) can't be considered a solution.
-Kurt
Kurt:
We have 2 of the GS728TPPv2 switches. The router/primary mesh point is located next to the primary switch and the second switch is located in another area and is only connected to the first switch.
None of the mesh points are connected to the switches (other than the NEST router). We have the wired network consisting of the 2 Netgear switches and everything that is attached to them. None of the devices connected to the wired network have any internet access. That's the end goal - to get internet access to the some of the wired devices (through VLANs) We have the wireless network consisting of 4 mesh points in total - the primary mesh point is NEST router and that is the only mesh point that will ever touch the wired network directly. When we connect the router to the main switch - that's when things go south.
I do plan on opening up a case with Google. I was trying to see if someone else in the community has had a similar issue and could offer any insight.
Thank you,
Chris
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