NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
GSS116E lost access via browser and prosafe utility
After upgradingsystem to:
prosafe utility 2.7.7
Firmware from 1.0.0.0 to 1.6.1.3
Lost complet access to switch. Prosafe utility says that access was disabled, and should connect via browser.
On browser I can only get firmware uploader.
How can I get acess back via Browser or ProSafe utility?
I lost my switch completely. Have no options to set IP address, managed systems. What I got with this upgrade was to change my switch to a brick. Rubish Bin!
Please help me!
APOLOGIES TO ALLL!!
Sorry I didn't get the differences of loader and firmware. I could get the loader GSS116E_LOADER_V1.0.0.5 in firmware kits. up to version 1.6.0.5.
Now I see the system management page on browser.
Yuhuuu!!!!!
Great
Many Thanks
4 Replies
Welcome to our community! :)
As per checking that you lost your access to the switch. I believe that this is working as design. You may just need to upload the boot loader in order to gain access again to the admin page.
It states on the release notes of the v1.6.1.3 that "Changes the Switch Management Mode (System > Management > Switch Management Mode) default value from Web browser and Plus Utility to Web browser only"
GSS116E Firmware Version 1.6.1.3
If you need immediate assistance, please create a ticket and let our support team know the status of your switch.
Regards,
John
NETGEAR Community Team
The process is nicely documented in the GSS116E Firmware Version 1.6.1.3 Release Notes.
The problem my friend JohnC_V is here again that the "latest" firmware kit (ZIP archive) does again not contain the current bootloader image required! It would be a good policy to include the current valid bootloader image on all subsequent especially on the certain Smart Managed Plus or Click model lines. Unless I'm wrong, the last bootloader image would be v1.0.0.5 - it's available in the older GSS116E Firmware Version 1.6.0.9 firmware kit.
Unfortunatelly didn't work. When transfering firmware file I got a message "er009 ".
No access to anything, even could apply IP settings and switch in stucked on default. When I mean NO ACCESS, I mean no access via prosafe utility or via browser. The only page that I have access is firmware loader that is unable to transfer the firmware.
So, what I should do?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
