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Forum Discussion
Pedr057
Mar 23, 2018Aspirant
Idiot’s guide for Netgear Prosafe GS724TPS?
I’ve just bought a house with at least one cat 6 socket in each room. A cupboard contains a “Netgear Prosafe GS724TPS”. There are no instructions for it so I’m guessing its function is to connect a wi...
- Apr 05, 2018
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
What is the static IP Address you have set for the GS724TPS switch? Since you found out that the default gateway / LAN IP address of the BT Home Hub is 192.168.1.254, then the static IP Address you should set for the GS724TPS switch should be 192.168.1.x (where x can be any number from 1 to 253).
Regards,
DaneANETGEAR Community Team
DaneA
Mar 26, 2018NETGEAR Employee Retired
Hi @Pedr057,
Let us start from scratch. Here are the steps below:
A. Factory reset the GS724TPS switch.
1. Disconnect the GS724TPS switch from your existing network. Make sure its turned on.
2. Get a paper clip and straightened it.
3. At the front panel of the GS724TPS switch, insert the paper clip to the factory defaults hole. Then, press and hold the factory reset button inside it for 30 seconds.
4. After 30 seconds, release the paper clip from the factory reset button. Check if the GS724TPS switch will boot up properly. The Power LED should lit up solid green. The FAN LED should be off which indicates that it operates normally.
B. Setup the GS724TPS switch for the home network.
1. Connect a PC to a LAN port of your GS724TPS switch.
2. Set a static IP address of 192.168.0.210 to your PC.
3. Open a browser like Google Chrome or Firefox then at the address bar of it, type 192.168.0.239 then press Enter. Login to the web-GUI of switch. Enter "admin" and "password" as the username and password respectively without the quotation marks.
Note: The default IP address of GS724TPS switch is 192.168.0.239.
4. On the web-GUI of the GS724TPS switch, go to System > Management > IP Configuration.
5. Select the Static IP address option.
6. Enter a static IP address that is within the IP range of your existing network in the field provided (for example: if the LAN IP address of your BT broadband router is 10.0.0.1 then you can set a static IP address of 10.0.0.9 on the GS724TPS switch). Also, enter the corresponding subnet mask and default gateway then click Apply. Take note that the default gateway is the LAN IP address of your BT broadband router.
Note: You will lose access to the web-GUI of the GS724TPS because you have just change its IP Address which is normal.
7. Connect a LAN port of the GS724TPS to a LAN port of your BT broadband router.
8. Set your PC/laptop to "Obtain an IP Address Automatically." Then connect it to a LAN port of the GS724TPS.
9. Open a browser like Google Chrome. Then, at the address bar of it, type the static IP Address you have set to the GS724TPS then press Enter. If you are able to access it, then it means that the GS724TPS is now a part of your existing network and you can now connect devices such as PCs, network printer to any LAN port.
Note: You may also perform a connectivity test. Open command prompt on your PC/laptop then ping the static IP address you have set to the GS724TPS. If you receive replies then it means that the GS724TPS is reachable within your existing network.
Regards,
DaneA
NETGEAR Community Team
Pedr057
Apr 01, 2018Aspirant
DaneA,
Many thanks for the detailed instructions. I've been busy moving house and have only just managed to get a PC working.
I have a couple of questions before I start:
A3 - reset - should the device be switched on or off when I perform the paper clip triick?
B6 - "Also, enter the corresponding subnet mask and default gateway then click Apply. " - what are these numbers?? I'm going to be following these instructions blindly so mustn't try to wing it!
Thanks again,
Pedro
- DaneAApr 01, 2018NETGEAR Employee Retired
A3 - reset - should the device be switched on or off when I perform the paper clip triick?
The GS724TPS switch should be turned on. I indicated in step A1 to make sure that the GS724TPS switch should be on.
B6 - "Also, enter the corresponding subnet mask and default gateway then click Apply. " - what are these numbers?? I'm going to be following these instructions blindly so mustn't try to wing it!
Possibly, your subnet mask is 255.255.255.0 and your default gateway is the LAN IP Address of your router. To know the default gateway, connect a Windows PC directly to your router then open command prompt then type ipconfig and press Enter. As reference, kindly access the links below on how to find the subnet mask and default gateway:
How to Find Your Default Gateway
How to Find Your Router’s IP Address on Any Computer, Smartphone, or Tablet
For further assistance, you may open a chat or online support ticket with NETGEAR Support here at anytime.
Regards,
DaneA
NETGEAR Community Team- Pedr057Apr 04, 2018Aspirant
DaneA,
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
Any ideas what we're doing wrong?
- DaneAApr 05, 2018NETGEAR Employee Retired
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
What is the static IP Address you have set for the GS724TPS switch? Since you found out that the default gateway / LAN IP address of the BT Home Hub is 192.168.1.254, then the static IP Address you should set for the GS724TPS switch should be 192.168.1.x (where x can be any number from 1 to 253).
Regards,
DaneANETGEAR Community Team
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