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Idiot’s guide for Netgear Prosafe GS724TPS?
I’ve just bought a house with at least one cat 6 socket in each room. A cupboard contains a “Netgear Prosafe GS724TPS”. There are no instructions for it so I’m guessing its function is to connect a wi...
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
What is the static IP Address you have set for the GS724TPS switch? Since you found out that the default gateway / LAN IP address of the BT Home Hub is 192.168.1.254, then the static IP Address you should set for the GS724TPS switch should be 192.168.1.x (where x can be any number from 1 to 253).
Regards,
DaneANETGEAR Community Team
DaneA,
Many thanks for the detailed instructions. I've been busy moving house and have only just managed to get a PC working.
I have a couple of questions before I start:
A3 - reset - should the device be switched on or off when I perform the paper clip triick?
B6 - "Also, enter the corresponding subnet mask and default gateway then click Apply. " - what are these numbers?? I'm going to be following these instructions blindly so mustn't try to wing it!
Thanks again,
Pedro
A3 - reset - should the device be switched on or off when I perform the paper clip triick?
The GS724TPS switch should be turned on. I indicated in step A1 to make sure that the GS724TPS switch should be on.
B6 - "Also, enter the corresponding subnet mask and default gateway then click Apply. " - what are these numbers?? I'm going to be following these instructions blindly so mustn't try to wing it!
Possibly, your subnet mask is 255.255.255.0 and your default gateway is the LAN IP Address of your router. To know the default gateway, connect a Windows PC directly to your router then open command prompt then type ipconfig and press Enter. As reference, kindly access the links below on how to find the subnet mask and default gateway:
How to Find Your Default Gateway
How to Find Your Router’s IP Address on Any Computer, Smartphone, or Tablet
For further assistance, you may open a chat or online support ticket with NETGEAR Support here at anytime.
Regards,
DaneA
NETGEAR Community Team
DaneA,
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
Any ideas what we're doing wrong?
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
What is the static IP Address you have set for the GS724TPS switch? Since you found out that the default gateway / LAN IP address of the BT Home Hub is 192.168.1.254, then the static IP Address you should set for the GS724TPS switch should be 192.168.1.x (where x can be any number from 1 to 253).
Regards,
DaneANETGEAR Community Team
My daughter finally got the switch working OK.
All this may seem straightforward to those in the know but to the unitiated it's daunting. Without my daughter's intervention I would not have been able to do this on my own. It didn't help that the PC and router are on the ground floor and the switch is in an attic two floors up. Nor did it help that the old laptop we'd identified to connect to the switch wouldn't connect. Even after we got started in earnest, we had many failed attempts eg getting to step B6 then realising we didn't have the default gateway so had to take the PC back to the router on the ground floor (switch is in second floor attic). Each time we failed we had to start from scratch again at step A1 otherwise we couldn't proceed.
I suspect that the model we have is designed for small businesses with an IT specialist, not home users.
Anyway, thanks for your asisstance and patience - we got there in the end.
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