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Forum Discussion
Pedr057
Mar 23, 2018Aspirant
Idiot’s guide for Netgear Prosafe GS724TPS?
I’ve just bought a house with at least one cat 6 socket in each room. A cupboard contains a “Netgear Prosafe GS724TPS”. There are no instructions for it so I’m guessing its function is to connect a wi...
- Apr 05, 2018
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
What is the static IP Address you have set for the GS724TPS switch? Since you found out that the default gateway / LAN IP address of the BT Home Hub is 192.168.1.254, then the static IP Address you should set for the GS724TPS switch should be 192.168.1.x (where x can be any number from 1 to 253).
Regards,
DaneANETGEAR Community Team
Pedr057
Apr 04, 2018Aspirant
DaneA,
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
Any ideas what we're doing wrong?
DaneA
Apr 05, 2018NETGEAR Employee Retired
I thought I'd replied with a further quert but can't see it listed so will try to rpeat what I typed before.We found the default gateway / IP address for the BT Home Hub (192.168.1.254) but after enetering in Step B6 we had an error, "illegal IP address from 192.168.0.234". This is different from the IP address above.
What is the static IP Address you have set for the GS724TPS switch? Since you found out that the default gateway / LAN IP address of the BT Home Hub is 192.168.1.254, then the static IP Address you should set for the GS724TPS switch should be 192.168.1.x (where x can be any number from 1 to 253).
Regards,
DaneA
NETGEAR Community Team
- Pedr057Apr 09, 2018Aspirant
My daughter finally got the switch working OK.
All this may seem straightforward to those in the know but to the unitiated it's daunting. Without my daughter's intervention I would not have been able to do this on my own. It didn't help that the PC and router are on the ground floor and the switch is in an attic two floors up. Nor did it help that the old laptop we'd identified to connect to the switch wouldn't connect. Even after we got started in earnest, we had many failed attempts eg getting to step B6 then realising we didn't have the default gateway so had to take the PC back to the router on the ground floor (switch is in second floor attic). Each time we failed we had to start from scratch again at step A1 otherwise we couldn't proceed.
I suspect that the model we have is designed for small businesses with an IT specialist, not home users.
Anyway, thanks for your asisstance and patience - we got there in the end.
- DaneAApr 10, 2018NETGEAR Employee Retired
Thanks for the update. I'm glad to know that your daughter got the GS724TPS switch working. :) I believe you and your daughter got some bonding time setting up the GS724TPS switch. :)
I suspect that the model we have is designed for small businesses with an IT specialist, not home users.
Yes, the GS724TPS switch is typically used for business type of environment.
Cheers,
DaneA
NETGEAR Community Team
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