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Forum Discussion
customer_0
Mar 21, 2020Tutor
JGS524Ev2 Monitoring->Port Statistics->Clear Counters does not work
After upgrading FW to 2.6.0.43 in browser-based configuration UI, System->Monitoring->Port Statistics->Clear Counters does not reset counters.
The counters keep their values even after multiple clicks on 'Clear Counters'.
Can anyone confirm regressions with this FW version on JGS524Ev2 switches?
- Retired_MemberMar 24, 2020
Welcome to Netgear community, I tried to upgrade from V2.6.0.35 to v2.6.0.43, everything goes smooth and well. Can I know from which version you upgrade to v2.6.0.43? because v2.6.0.21 or above has multi-languages support features, so if you upgraded from previous one, GUI showing up will be mesh, so it's better to clear cache and login GUI again. can you help check with my suggestion? I am standby and glad to help you, thanks.
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- Retired_Member
Welcome to Netgear community, I tried to upgrade from V2.6.0.35 to v2.6.0.43, everything goes smooth and well. Can I know from which version you upgrade to v2.6.0.43? because v2.6.0.21 or above has multi-languages support features, so if you upgraded from previous one, GUI showing up will be mesh, so it's better to clear cache and login GUI again. can you help check with my suggestion? I am standby and glad to help you, thanks.
Thank you for your quick reply!
Upgrade was from v2.6.0.24 to v2.6.0.43. The GUI looks perfect and language support is working.
After some more testing, it seems to be related to the browser's cookie settings. Firefox 74.0 on 'Privacy & Security' set to 'Strict' does not clear, but it _does_ clear if set to e.g. 'Standard'. Both, v2.6.0.24 as well as v2.6.0.43 do clear statistics OK if the browser is not in strict mode.
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