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Forum Discussion
DigitalSurfer
May 31, 2025Aspirant
JGS524Ev2 won’t factory reset with paper clip. Can’t apply any changes in management
Hello, I would be grateful for some help. I was thinking I would update the firmware to the latest version but when I log on to the switch the apply button won’t highlight or do anything. I tried t...
schumaku
May 31, 2025Guru - Experienced User
Certain browser disallow submitting passwords (and probably more) on simple http connections and http forms as required by these very basic WebUI on the Plus switches.
- DigitalSurferMay 31, 2025Aspirant
Hi there schumaku, thank you for the reply.
I can access the management WebUI with my password ok. But when I am in the WebUI, and having selected something like... say Firmware upgrade for example, the apply button won’t highlight or do anything. I tried to reset the switch to factory settings using a paper clip as per instructions. But it won’t reset and I cannot make any changes?
I have searched to see if there is a solution but cannot find an answer for this problem anywhere! Is there something I'm missing?
Thank you.
- schumakuMay 31, 2025Guru - Experienced User
But when I am in the WebUI, and having selected something like... say Firmware upgrade for example, the apply button won’t highlight or do anything.
Is this after selecting the firmware file (of course permitting you had unzipped the archive before, storing on the local PC or Mac?
- schumakuMay 31, 2025Guru - Experienced User
Can you select the firmware file after the expansion of the ZIP archive? The file name is JGS524PE_JGS524Ev2_V2.6.0.50.bin - and this file can be selected in your system (unknown here for now). Some file explorers where you select the file for the firmware upload might struggle on the .bin file name extension.
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