Forum Discussion

Aspirant

Oct 25, 2021

JGS524PE Webinterface can not be accessed from another subnet

Hello Everyone, I am having an issue with my new JGS524PE switch. The situation is as follows: There are two sites, that are connected to the internet. On each Site, there is a Raspberry Pi, t...

JohnC_V

NETGEAR Employee Retired

Oct 29, 2021

mago97,

Welcome to our community! :)

It seems that you are having issues with the switch. May I know the firmware version? If it still not running on the latest version, please do update the firmware. You may download the firmware here.

Regards,

John

NETGEAR Community Team

mago97
Aspirant
Oct 30, 2021
Hello,

thank you.
I have installed the latest Firmware (2.6.0.48)
- JohnC_V
  NETGEAR Employee Retired
  Nov 02, 2021
  mago97,
  
  ICMP requests only work on the management VLAN. This is a security feature of this device.
  
  Regards,
  
  John
  
  NETGEAR Community Team
  - schumaku
    Guru - Experienced User
    Nov 02, 2021
    JohnC_V Now you confuse me ... Like most Plus switches, the JGS524PE does at no point have something like a management VLAN or a configuration control for it. What does make up this "management VLAN" now?