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Forum Discussion
Solved
JGS524PE password reset loop
I lost the password for my JGS524PE switch. After I pressed the reset button for 30 seconds, entered the default password "password", the Change Admin Password gui pops up. No matter what password I enter I keep getting the "Change Admin Password" reset GUI popping up.
I have tried more times than I can count to enter a proper password according to the screen directions but no matter what combination of letters and numbers I use, when I click the Change Password button the same screen returns demanding I set up a new Admin password. Its like Groundhog Day đ
The switch was working fine. According to the discovery app it is running firmware 2.6.0.43. Any thoughts?
Switched to Chrome and was able to get past this issue. Thanks.
3 Replies
What browser are you using?
Be sure to clear out all browser caches and any saved PW profiles for the switch with in the browser.
Try a different browser as well.
Try a different PC to compare results.
Switched to Chrome and was able to get past this issue. Thanks.
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