Somehow user and password are not working. any way to reset it easily? I've read that logging into Mynetgear and the registered product can elect to "reset password" but that option doesn't appear to be available? The Orbi is in bridge mode so apparently using the app is also not available? Any suggestions?

Yes, I've been using the word "bridge" apparently incorrectly for AP mode. This is how it was setup before I could not get back in. Still not sure what cause the original password that was set to not work. Nonetless I reset it, an dreconfigured it to where it was. Appreciate everyones willingness to help.

Password Reset - | NETGEAR Communities

15 Replies

SW_
Prodigy
May 02, 2019
If you can't find an alternative option, find a paper clip and Factory Reset is your best friend. The default username/password is at the bottom of Orbi. You can change the password afterward.
- CrimpOn
  Guru - Experienced User
  May 05, 2019
  SW_ wrote:
  
  If you can't find an alternative option, find a paper clip and Factory Reset is your best friend. The default username/password is at the bottom of Orbi. You can change the password afterward.
  
  Maybe I am missing the point of the question. The default WiFi SSID and password are on the bottom label. The default administrative user is "admin" and the default password is "password". So, a person who does not have a computer which can connect to the Orbi with an ethernet cable must (1) factory reset using the paperclip, (2) connect to WiFi using the credentials on the label, then (3) set up the Orbi from scratch. I have used the option to recover the Orbi password, but it was months and months ago. As I recall, being able to correctly answer the security questions was a key step in the process.
  - SW_
    Prodigy
    May 05, 2019
    CrimpOn , thanks for clarifying!
    
    I'm referring to the default username/password for WiFi setup, which can be found at the bottom of the Orbi's sticker.
Blanca_O
NETGEAR Employee Retired
May 05, 2019
Hi KMWNAZ

If you are unable to log into the router settings page then there is an option to recover the System's admin password. Here's the reference: https://kb.netgear.com/31016/

Regards,
Blanca
Community Team
- KMWNAZ
  Tutor
  May 06, 2019
  Blanca, thanks for the rpely. I am not able to log into orbilogin.com I believe it is becasue the router is set to bridge mode.
  - FURRYe38
    Guru - Experienced User
    May 06, 2019
    You'll need to factory reset the Orbi and walk thru the setup wizard and setup the router from scratch. This time be sure to write down all important information for safe keeping and later use.
    
    KMWNAZ wrote:
    
    Blanca, thanks for the rpely. I am not able to log into orbilogin.com I believe it is becasue the router is set to bridge mode.
michaelkenward
Guru - Experienced User
May 06, 2019
KMWNAZ wrote:

I've read that logging into Mynetgear and the registered product can elect to "reset password" ....

Where did you read that?

You don't say which Orbi device you are using, or which passwords you want to change.

There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:

>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<

Search the manual for "password" and it will explain what to do with the various passwords that you can have on these devices.
- KMWNAZ
  Tutor
  May 06, 2019
  Thanks for your help.
  
  Re: Password Reset -
  
  @KMWNAZ wrote:
  
  I've read that logging into Mynetgear and the registered product can elect to "reset password" ....
  
  Where did you read that? I read this here https://kb.netgear.com/000059608/How-do-I-reset-the-admin-password-on-my-NETGEAR-router
  
  You don't say which Orbi device you are using, or which passwords you want to change.
  
  Sorry it's RBR50-100NAS
  
  There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
  
  >>>> Orbi RBK50 | WiFi System | NETGEAR Support<<<<
  
  Search the manual for "password" and it will explain what to do with the various passwords that you can have on these devices.
  
  This doesn't appear to workfor me as the Orbiis set to bridge mode.

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Password Reset -