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Forum Discussion

Jon_Serieux's avatar
Jon_Serieux
Follower
Oct 20, 2021

Managed Switches all appear as Not Accessible in Insight Portal

Hi

 

I have recently purchased 3 x GS108Ev3 switches plus 1 GS105Ev2
I have created a single "Home" location, and have succesffuly registered all the devices
However, when I log into the Insight Web Portal, all my devices are showing as "Not Accessible" and therefore cannot be managed
All devices are on a single LAN sitting behind a pfsense Firewall.

All devices can be managed and configured via the respective internal URLs but cannot be managed or accessed via Insight

 


Any ideas?

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    The Web Managed "Plus" switches with the "E" can only be discovered by Insight, these are not cloud manageable devices. 

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