Need a replacement power supply

No.  Apparently, the correct one(s) were out of stock.  An alternative, which as supposedly determined to work, ws shipped.  However, the center hole is too small.  Support is now asking for photograghs to help provide another alternative.  This is just plain nuts.  Netgear engineering has all the specs for every switch and PSU, including the exact inside and outside diameters.  They don't need imagees to know which will fit.

Meanwhile, the website, on multiple browsers, would not allow me to upload the images.  I finally placed them in a hidden folder on my personal wbsite.  Support has downloaded them, and I'm now waiting to hear back,