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Need a replacement power supply
Power supply was lost in the move to our new building. Does Netgear sell these? If not, does anyone have a known good source? Randall L. Rike, ACI, ACSR Systems Engineer, Post Production BET ...
A different PSU was shipped, and it has the correct plug size. We're back up & running! Thanks all for your assistance, and the follow up. Very impessive.
No. Apparently, the correct one(s) were out of stock. An alternative, which as supposedly determined to work, ws shipped. However, the center hole is too small. Support is now asking for photograghs to help provide another alternative. This is just plain nuts. Netgear engineering has all the specs for every switch and PSU, including the exact inside and outside diameters. They don't need imagees to know which will fit.
Meanwhile, the website, on multiple browsers, would not allow me to upload the images. I finally placed them in a hidden folder on my personal wbsite. Support has downloaded them, and I'm now waiting to hear back,
A different PSU was shipped, and it has the correct plug size. We're back up & running! Thanks all for your assistance, and the follow up. Very impessive.
Thanks for the update. I'm glad to know that you're now back up and running. :)
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
" ... mark the appropriate reply as the “Accepted Solution” ..."
How/where do I do that?
Since you are the one who started this forum thread, there are buttons that says "Accept as Solution" on each reply in which you are the only one who could click on it. Kindly mark the appropriate reply as the “Accepted Solution.”
Regards,
DaneA
NETGEAR Community Team
Aha, it helps to be logged in ... :)
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