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Forum Discussion
ivanmorato
Dec 08, 2020Aspirant
Neighbor Info are not available - ip and mac
How can I see the IP and MAC of the devices connected to my port? Neighbor Info are not available
ivanmorato
Dec 09, 2020Aspirant
In the LLDP configuration I also cannot see the IP and Mac of the device that is connected to my port.
schumaku
Dec 09, 2020Guru - Experienced User
ivanmorato wrote:In the LLDP configuration I also cannot see the IP and Mac of the device that is connected to my port.
Probably I was not clear. LLDP-MED (so an LLDP agent) must run on the other side, e.g. a Linux or Windows system, or on a switch, and the port must be enabled for LLDP-MED. And finally, the information returned can be limited or vary.
Beyond it's a little bit difficult because as in-line images require moderation before these are becoming visible.
Edit: Just see the first post images ae visible now. You are talking of Insight. Anything under "Neighbor Information" is LLDP-MED sourced. No MAC or ARP table information.
What is connected to Port 3, 9, 17, and 21?
Here is the Neighbor Infro form a per supporting LLDP-MED:
Non-LLDP-MED deivces show N/A for the wired conncted devices:
This is an inconsitency - nothing we can do to see the non-LLDP-MED devices MAC and IP for now.
- ivanmoratoDec 11, 2020Aspirant
Thanks for your feedback my friend.
Is there any way for me to have the IP and MAC information on the Insight Cloud?Port 3 - LTE Modem - NetGear LB1120-100NAS
Port 9 -WiFi Router - TPLINK TL-WA801ND
Port 17 - Notebook - Dell inspiron 15 Notebook (Windows 10)
Port 21 - RFID Sensor
Windows 10 - ivanmoratoDec 11, 2020Aspirant
My windows 10 has the LLDP protocol enabled, on port 11. Netgear still doesn't show the information
- schumakuDec 29, 2020Guru - Experienced User
The driver alone isn't sufficient - DCB installtaion is required, then you can enable the NetLdpAgent wIth the cmdlets in PS.
- grissomtechJan 29, 2021Tutor
Just chimming in here. I am having the same issue on all my GC7xxxx switches. No Neighbor info will populate. To me this is a flaw on Netgear's side. We should not have to go to every computer or run a script in our networks to check or enable LLDP or DBC installation.
Netgear is hindering our jpbs as network admins if we can not see this info. We purchsase these switches to be able to gain insight and help trouble shoot network issues. How can wew do this if we do not know what is connected.
PS. All Neighbor info shows up on Netgear Insight Wi-Fi devices. Show the switches have a firmware issue. Fix it Netgear.
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