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Forum Discussion
NETGEAR JGS524PE POE Switch losing many camera connections
I have a Netgear Surveillance system using 7 Dahua POE cameras and 1 Vivotek POE Camera connected to a JGS524PE, along with the rest of the network non-POE devices. On July 1, I lost 1 Dahua camera e...
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It seems that you were having issues with the switch that results in frying your camera. We haven't heard anything like this before. Have you checked it with the Dahua if it's possible? It has been working perfectly before. Have you experienced any power surge?
Regards,
John
NETGEAR Community Team
Thanks for the response. I have not checked with Dahua, the camera manufacturer. The cameras have all been working fine since 2014 until this episode of 4 cameras out of eight failing one by one within a month. The entire system, including the Network 314 NAS with Netgear Surveillance, and the Netgear GB POE switch are on UPS which should filter any power surges, brownouts, and outages. I suppose a direct lightning strike on an ethernet network could be a possible cause, but no cameras failed during any storms, and they did not fail together, so unlikely, I think. It has been a week since I replaced the 4 failed cameras with new Dahua cameras, and everything is working fine using the same cabling, etc. -- just new cameras. It will be interesting to see if any more old cameras or any new cameras start failing again. Any added insights would be greatly appreciated.
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