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Forum Discussion
Orbi 6e unable to update firmware
My Orbi app shows that there is new firmware for my top of the line 6e router and satellites , but when I click to update it, it says ‘Update Error’ after about 5 seconds. Why can’t the app update the...
Hi Funwithrouters,
I agree with plemans. Are you still having issues with updating the Firmware? Is your Orbi network up to date?
Kind regards,
BrianL
One of my satellites was running the old firmware and would fail to update through the Orbi app every time. In the end I was able to fix it by factory resetting that one satellite, then logging into it (with the default password) and updating through the web UI.
I still maintain that having two different passwords (Orbi app and web UI) is crazy and then having a long running password recovery bug on that web UI is shocking for a >$1000 router. The whole experience was very janky - even just having the upgrade fail from the app and needing me to use the web UI.
I still maintain that having two different passwords (Orbi app and web UI) is crazy and then having a long running password recovery bug on that web UI is shocking for a >$1000 router. The whole experience was very janky - even just having the upgrade fail from the app and needing me to use the web UI.
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