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Forum Discussion
ProSAFE S3300-52X-PoE+ SFP issues
I am having a problem using the SFP port on my ProSafe S3300 to a different switch (Planet). I could not source a Netgear SFP module from anywhere in a timely manor but as I understand it SFP isn't coded on Netgear switches so a different brand should work.
The Planet switch has a 10GBps short range module (Ubiquiti) and the Netgear has an FS 10GBps short range module. I get no link on either side and I cannot see to find any indicator in the Netgear if it even recognizes the module as being installed.
In the chance that it was a compatibility issue with two different vendors I tried the exact same Ubiquiti FSP module on both sides with the same end result. No link on either. I have confirmed both FSP's are working and the Fibre is working as I can use a Planet switch without issue. I would like to keep the Netgear however I am at a bit of an impass.
Since support chat is always "busy" and never available I figured I would try the forum.
Thanks for any help.
2 Replies
In case it is useful here is a screenshot of my ports and their status. If any other screens are helpful just let me know.
Welcome to the community! 🙂
If you are not using the compatible SFP module for the S3300-52X-PoE+, then there is no guarantee that it will work. NETGEAR recommends to use the compatible SFP modules for the S3300-52X-PoE+ as indicted on page 14 of its data sheet here.
Regards,
DaneA
NETGEAR Community Team
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