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switch gs116ev2 kicked off internet arris router
Hi All, I have a GS116Ev2 switch that has run great for a year or so. My cable service updated their modem/router (arris) Firmware ver. 9.1.103s5p Now my switch looses its internet connection. The ...
OK , problem taken care of it was shentel arris modem/router .The tech. call it an MTA I guess because it had phone in it. Anyway they installed a reg. modem/router and I stayed on the internet. So I bought my own modem and I am using my router. Everything is fine.
, I was sure it was them.
Thanks for the help.
Hi Generalspace,
Welcome to NETGEAR community!
Please install ProSAFE Plus Configuration Utility v2.4.3 on PC, reboot the switch and discover the switch with ip address. Then you can find that switch get ip address by DHCP or not.
If the switch does not connect with DHCP server, only connect with PC, the default ip address is 192.168.0.239. Please confirm that your PC ip is 192.168.0.x, then you can login the swich. It means switch works ok.
If the switch have the ip address 192.168.0.239, then connect with DHCP server, which need to enable DHCP mode and refresh by Utility or try to reboot the switch.
Look forward your reply.
Regards,
NETGEAR Employee
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