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switch gs116ev2 kicked off internet arris router
Hi All, I have a GS116Ev2 switch that has run great for a year or so. My cable service updated their modem/router (arris) Firmware ver. 9.1.103s5p Now my switch looses its internet connection. The ...
OK , problem taken care of it was shentel arris modem/router .The tech. call it an MTA I guess because it had phone in it. Anyway they installed a reg. modem/router and I stayed on the internet. So I bought my own modem and I am using my router. Everything is fine.
, I was sure it was them.
Thanks for the help.
HI GeneralSpace,
About the DHCP, shouldn't be an issue that you have enabled in your router. Could you check under monitoring-port statistics if you can see some errors into the network ports?
Hope it helps!
Xavier Lleixa
NETGEAR CBU PLM
Hi,
Under monitoring-port statistic no errors. I did do the factory default same problem. Here what i did and so far I am up. I put my 4 port hub in between the router and the switch so far I am still on line, its been an hour.
I do get this message when i use the utility Error-there is a commumication problem access netgear registion server. registration process is cancelled. Please check your internet connection and regist the product next time
Hi Generalspace,
About the Error message of utility, which indicates that you cannot access the internet. When you get the switch, you’d better to register it from my netgear. Or else, the registration message will pop up once you login the switch. It will not harm for your switch, only give one reminder.
After you login the switch by utility, click Help-Registration-Register and complete the registration process, to make sure that your internet connect correctly. The error message about ‘…communication problem…’ will not pop up after login the switch.
Regards,
NETGEAR Employee
OK , problem taken care of it was shentel arris modem/router .The tech. call it an MTA I guess because it had phone in it. Anyway they installed a reg. modem/router and I stayed on the internet. So I bought my own modem and I am using my router. Everything is fine.
, I was sure it was them.
Thanks for the help.
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