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Forum Discussion
S3300-28X-PoE+ ProSAFE no POE power - power page won't show any details
I tried the latest firmware s3300v6.6.4.26 as well as the previous.
| Unit No. | Model Name | Boot Version | Software Version |
| 1 | S3300-28X-PoE+ | B1.0.0.12 | 6.6.4.25 |
I can go to any page on the management gui EXCEPT the power page. If I select any of the POE options it shows a blank right pane and I can no longer go to any previous or new management web pages.
I have tried a factory reset from the reset button as well as the gui - they do reset it to factory defaults but no luck on POE.
I have tried two different power cords at different outlets - used one which was powering another Netgear POE switch.
I have tried multiple POE devices with different ethernet cables - no luck - same devices and cables work on other netgear poe switch.
1 Reply
boed,
Welcome to the community! 🙂
Based from your initial post, your S3300-28X-PoE+ needs to be replaced. I suggest you to open a support ticket with NETGEAR Support at anytime here. Kindly state the status of your S3300-28X-PoE+ as well as the troubleshooting steps you did to isolate the problem. Be sure to upload a soft copy of the Proof of Purchase of your S3300-28X-PoE+ for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
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