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Forum Discussion
bass1
Sep 30, 2018Tutor
Smart Control Center does not discover Prosafe GS724T v3 switch - cannot update firmware
I have a GS724Tv3 switch and are trying to connect to Smart Control Center. Discovery fails to detect. I wish to upgrade firmware which I understand needs to be done from SCC, web login does not offer this option...
Based on research & troubleshooting so far I can advise:
- PC running SCC is connected directly to the GS724t. The GS724t is then connected to my internet gateway
- The switch and PC IP settings are correct, being on the same subnet, have same subnet mask and gateway.
- I can access the internet from the PC
- I can log into the switch from a browser on the PC and check or change any settings
- The switch is running Boot Version 5.0.3.2 and Software Version 4.2.1.5
- The PC is running W10 Pro x64
- In case of firewall blocking SCC access to the switch I have turned Kaspersky firewall off.
- If I run the command netsh advfirewall show allprofiles all profiles have state = OFF
I've run out of ideas at this point. What next?
Problem sorted.
I worked out I could upgrade firmware by browser so upgraded from 4.2.1.5 to 5.0.5.4.
Switch is now discoverable in SCC.
Am now in process of going to latest fw 5.4.2.30
Cheers
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