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Forum Discussion
dthillsr
Aug 07, 2020Tutor
Stacked Sswitches momentary drops
We have three GS752TXS switches stacked together. All three switches will drop the internal connections tol all of our computers for usually less than a minute and then restore the connections without any intervention on my part. We placed a camera in front of the switch stack and when the problem occurs all the connection lights go off on all three switches. This can happen once or twice a day and most of the time it does not happen during business hours. Occasionally it will happen during business hours but usuall occurs after hours. I am not sure what to do other than a reboot to try and fix this. There are no erros for packets being dropped from connected computers so I have no idea what can cause this.
I believe we have found the problem. It appears to have been caused by the battery backup blinking of and not sending power to the switches. We have moved the power cords to a different UPS last Thursday evening and have not had the problem since.
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- DaneANETGEAR Employee Retired
Welcome to the community! :)
What is the current firmware version of the GS752TXS stack? If ever its not yet the latest version, I suggest you to update it. The latest GS752TXS firmware is v6.1.0.39 and you can download it here.
What is the model of the SFP modules you are using for the stack?
Regards,
DaneA
NETGEAR Community Team
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