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Forum Discussion
Switch not connecting to my sky max hub
Hi I’m just wondering if anyone could shed some light I have been pulling my hair out.
I recently upgraded my broadband to full fiber with sky gigabit I’m currently using there sky max hub
When I try and plug my network switch in (netgear gs716t) it is not getting a connection from the router it says on sky inactive on the Ethernet port I have tried other things plug directly in and they seem to work fine.
When I plug my network switch back into my old router it gets a connection and works fine.
Just wondering if anyone could help on this please
I recently upgraded my broadband to full fiber with sky gigabit I’m currently using there sky max hub
When I try and plug my network switch in (netgear gs716t) it is not getting a connection from the router it says on sky inactive on the Ethernet port I have tried other things plug directly in and they seem to work fine.
When I plug my network switch back into my old router it gets a connection and works fine.
Just wondering if anyone could help on this please
1 Reply
Happy New year Marklorna
Curious if you managed to fix this very odd issue. In general, Gigabit Ethernet is mostly trouble free to establish a link. Quickly searching on the wild Internet brings up for example https://helpforum.sky.com/t5/Broadband/Ethernet-ports-not-working-on-Sky-Router/td-p/4231937 ...no solution there however, except of contacting Sky and request a replacement.
Regards,
-Kurt
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