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Forum Discussion

tempaccount's avatar
Jan 19, 2018
Solved

Thread not showing up / 404 without login

Hi, few weeks ago i've created the following thread:   https://community.netgear.com/t5/Smart-Plus-Click-Switches/Bug-on-cable-test-quot-Short-Circuit-quot/td-p/1452727   When opening the link w...
  • DaneA's avatar
    DaneA
    Jan 28, 2018

    tempaccount,

     

    You may create a new post instead.  Also, I checked with NETGEAR Support about your online case and found out that it is to be escalated to the higher tier of NETGEAR Support for as long as you complete the details needed for escalation.  These details are needed for further investigation of the engineering team.  

     

    For me, if ever you create a new post with regard to your concern, I suggest you to still continue with your online case with NETGEAR Support.  It is because there will be a time that all of the troubleshooting steps suggested here in the community would be all exhausted and in the end you will be recommended to contact NETGEAR Support.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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