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Forum Discussion
RNUK
Dec 14, 2020Aspirant
Tuya / Lidl smart home devices don't work when connected to GS724Tv4
Hi All, Got a strange one here.... bought a Lidl smart home device and connected it via my switch. It's a rebadged Tuya device. When I search for the gateway, it eventually finds it, but it can...
schumaku
Dec 20, 2020Guru - Experienced User
Ignore the 2.4 GHz question ... while it's part of the Lidl packaging and user booklet, it does not make any sense. Only the Tuya App seems th throw the message, the Lidl Home variant either didn't or I don't remember. Fully agree, in my understaning it's not a WiFi client, only Ethernet.
Is there anything configured on this GS switch? VLANs, routing, ACLs, ...? Some left-over lag configs or the like? Any chance for a factory reset?
Have an eye on the switch MAC table - all normal?
Hard to imagine the gateway does make use of both IP addresses - at least this would be fishy.
RNUK
Dec 21, 2020Aspirant
schumaku wrote:Is there anything configured on this GS switch? VLANs, routing, ACLs, ...? Some left-over lag configs or the like? Any chance for a factory reset?
Have an eye on the switch MAC table - all normal?
Hard to imagine the gateway does make use of both IP addresses - at least this would be fishy.
No, no VLANs, routing, ACLs. It's pretty much out of box. I've just set a password, given it an IP, and given some descriptions in Switching/Ports.
DNS is enabled to 8.8.8.8 and 8.8.4.4 (ie, not the Asus IP)
Green ethernet it configured.
Do you see the same issue on your one? I'm impressed that you've bought one to help debug the issue.
- RNUKMay 15, 2021Aspirant
Did you ever get to the bottom of this one?
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