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Forum Discussion
Updated Password not working
I have updated the password via the web interface. I entered my current valid password, and the new password, two times. The password was accepted without any warning or error messages. After l...
Is it correct, that we still don't have any feedback on this topic from a Netgear official?
In case any Netgear official reads this: It is quite embarrassing to have no statement on an issue like this for such a long time.
This issue makes hardware unaccessible which is labeled as "enterprise" class. I can't think of an issue much more fatal than this, since it means nothing less than loosing control over remotely controlled network devices which are security relevant.
Is the really the way how enterprise customers are treated by Netgear?
If so, I'll better take two steps away from any buying decision towards Netgear which is targeting anything other than SOHO.
We apologize for the inconvenience this has caused you.
Did you open a support ticket with NETGEAR Support? If yes, what is the support ticket number and I will try to inquire the status of it. Otherwise, if ever you have not yet opened a support ticket, I suggest you to open one with NETGEAR Support here at anytime regarding your concern.
Regards,
DaneA
NETGEAR Community Team
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