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Web firmware upgrade for GS108Ev3 failing
I wante to upgrade to version 2.00.05 but don't have a Windows machine handy. So I thought I'd use the web interface. After entering "loader mode" on the switch, I uploaded the firmware, only to ...
And an update: Managed to borrow a Windows machine. The ProSafe utility (latest version) did not even find the switch. Nice!
Then I tried the firmware upgrade from chrome on the windows machine, and voila, that actually worked! What on earth could be the issue?
So to summarize: firmware upgrade from chrome or firefox on linux failed, Prosafe utility failed to detect switch, Chrome on Windows saved the day.
I'm leaving more confused than I was when entering.
https://community.netgear.com/t5/forums/replypage/board-id/business-smart-plus-click-switches/message-id/1974
I had exactly the same problem here with a Click GSS108E with firmware 1.0.0.0.
Problem 1: first, the switch software failed to load the new firmware from my TFTP server (my only option since I'm not using Windows). The switch doesn't receive anything although the TFTP server was working correctly (successfully tested it with a TFTP client).
Problem 2: then, whatever I try (hit cancel, turn it off, hard reset to factory defaults, etc), the switch was unable to go back from the firmware upgrade mode to its normal operating mode.
Reason: apparently, when put in upgrade mode, the switch doesn't answer to ARP request anymore. It's not a problem when the firmware file is downloaded from the same machine you used to put the switch into firmware upgrade mode via the web GUI, because in this case your ARP table already contains the switch MAC address. On the other hand, when you use another machine as your TFTP server, that new machine has to know the switch MAC address in order to send the file, and the switch never answers.
Solution to problem 1: manually add you switch MAC address in your TFTP server's ARP table.
Linux: arp -s 192.168.0.239 nn:nn:nn:nn:nn:nn
Windows : arp -s 192.168.0.239 nn-nn-nn-nn-nn-nn
(you can find the ARP address on your switch casing, something akin to A06391aabbcc)
Problem 2 has no solution AFAIK.
> Problem 2 has no solution AFAIK.
I mean, the only solution is to succeed in upgrading the firmware.
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