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ITSGPete's avatar
ITSGPete
Aspirant
Jul 31, 2019
Solved

Web interface not responding on JGS524E

Repurposing a JGS524E switch after several years of service.  Did a factory reset, direct connected a laptop with IP of 192.168.0.100.  I could ping the 192.168.0.239 address, but the web interface w...
  • DaneA's avatar
    Jul 31, 2019

    ITSGPete,

     

    Welcome to the community! :) 

     

    It seems that the JGS524E switch you have is a JGS524Ev1 (v = version).  The JGS524Ev1 does not have a web-GUI.  It can only be manage using the ProSAFE Plus Configuration Utility. 

     

    The JGS524Ev2 switch can be managed either via its web-GUI or by using the ProSAFE Plus Configuration Utility. 

     

    As reference, kindly check the respective data sheets for the JGS524Ev1 and JGS524Ev2 below.  Notice on page 7 of the JGS524Ev2 data sheet, it states on the Management section that it can be both managed via Web browser-based management GUI and PC Utility (ProSAFE Plus Configuration Utility). 

     

    JGS524Ev1 Data Sheet

     

    JGS524Ev2 Data Sheet

     

    If ever your concern has been addressed and resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

     

    Regards,


    DaneA

    NETGEAR Community Team

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