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SBW's avatar
SBW
Aspirant
Jan 12, 2017
Solved

When connecting a new computer to the router no connection

I have tried to connect a new computer to this router and it is failing to connect,   History - This mahine has never worked on this LAN - I re-built this machine outside of this network and the ...
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  • JohnRo's avatar
    JohnRo
    Jan 13, 2017

    Hi SBW, 

     

    The GS116v1 is an unmanaged switch, this is only a pass through plug-and-play unit. This switch does not have any configuration and software, there is no way to tell it to block its ports. Here are some things that you can check: 

     

    • Make sure that the router (where the switch is plugged in) is passing traffic along with its capability to give out IP addresses to its clients. 
    • Check the LEDs on where the devices are connected, see Troubleshooting in the installation guide.
    • Try using different power outlets (or power adapter if one is available). If the power adapter is going bad, there is a chance that it might not supply the correct amount of power causing the switch to not work properly. 

    Let me know if these will help. 

     

    Thanks,

SBW's avatar
SBW
Aspirant
Jan 13, 2017

Hello John,

 

The model number is

 

NetGear 16 Port Gigabit Switch GS116 v1

 

Kind regards

 

Simon BW

JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Jan 13, 2017

Hi SBW, 

 

The GS116v1 is an unmanaged switch, this is only a pass through plug-and-play unit. This switch does not have any configuration and software, there is no way to tell it to block its ports. Here are some things that you can check: 

 

  • Make sure that the router (where the switch is plugged in) is passing traffic along with its capability to give out IP addresses to its clients. 
  • Check the LEDs on where the devices are connected, see Troubleshooting in the installation guide.
  • Try using different power outlets (or power adapter if one is available). If the power adapter is going bad, there is a chance that it might not supply the correct amount of power causing the switch to not work properly. 

Let me know if these will help. 

 

Thanks,

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