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Forum Discussion
XS724EM just stopped booting/turning on
Short version is that came in to work and no connections. Found the 10GB switch with no port lights on and no fans running. The tiny power light blinks and the fans nudge a little with each blink but it is not accessible and simply acts dead.
No clue how to address this but have reached out to support and exploring local computer repair stores.
Working perfectly fine one day and dead the next. There was a MacOS update and being mostly a Mac based studio .....idk but thats the only difference in the day before and today.
2 Replies
No clue how to address this but have reached out to support and exploring local computer repair stores.
In case you are the original buyer, head straight forward way is heading to https://my.netgear.com/ - assuming the switch was already registered, a d follow the process [Request Hardware Support].
These switches came with a Limited Lifetime Warranty, so you can expect a replacement with in 24...48 hours.
Regards
-Kurt.
Well part of the issue is an IT guy purchased it for us on his Amazon account. I've reached out to him and explained so we're waiting to see if he digs in to find it or not.
Thank you for the reply! Will go to Hardware Support instead of where I went previously
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