All lights off on Netgear JFS524 Model 23 24 Port 10/100 Fast Ethernet Unmanaged Switch.

Question

I have a Netgear JFS524 Model 23 24 Port 10/100 Fast Ethernet Unmanaged Switch. It had been in storage for a while.

Today when I tried to use it, it did not work.

I connected the AC power cable, Ethernet cables to router and laptop.

Initially all lights (every light, power and all lights for all ports) were on but I could not connect to internet.

Now all lights are off when power is applied.

There is a slight burning smell.

Replacing the switch solves the problem.

I contacted Netgear Customer Support but since I can not provide the invoice for the switch, they would not help me.

I suspect the internal power supply has failed.

Can anyone help me? I seek troubleshooting guidance, parts list, and schematic.

DaneA · Answer

appletreasures,

&nbsp;

In the absence of the Proof of Purchase or Sales Invoice of your NETGEAR device,&nbsp;you may provide the following below as alternative:

&nbsp;

a. An e-mail from the reseller for confirmation of sale.&nbsp;
b. Credit card statement showing the purchase of the device.

&nbsp;

Regards,

&nbsp;

DaneA
NETGEAR Community Team

appletreasures · Answer

I suspect the internal power supply has failed.Can anyone help me? I seek troubleshooting guidance, parts list, and schematic.

schumaku · Answer

Netgear does not publish anything like these.&nbsp;&nbsp;Time for the electronics&nbsp;recycling trash bin.

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