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experiencing network interruptions with video streaming on JGS524E
I bought a new JGS524E to replace my existing DLink switch. Sadly to say that I am not convinced with the new switch as I am experiencing network interruptions with video streaming. Technically speak...
Hi DaneA,
it has been a long time of testing a trial and error. Unfortunately all captures failed due to the overall file size with wireshare. However I could eliminate the problem occured with a simple but effective change in the network seetings of the source. I changed the mounted drive from CIFS to NFS... Not sure why it has worked with the older LAN switch before with CIFS. Anyhow - solved and happy!
Hi DaneA,
thanks for the warm welcome and your response to my query.
a. DGS-1008D unmanaged and GigaBit
b. 2.0.1.26
c. I have assigned a static IP address to the JG524E using ProSafe. No other configurations. Where can change the operation mode managed to unmanaged?
d. no
e. reboot does not fix the problem
f. haven't done it so far.
Please advise. Thanks in advance and your support is much appreciated.
Cheers
Hi tigerwutz,
Kindly try to reset the JGS524Ev2 back to factory default settings then reconfigure it from scratch. Then, setup port mirroring on the JGS524Ev2 switch to monitor the port activity using Wireshark while you stream videos. Select a port as a source port on the JGS524Ev2 switch where the streaming device is directly connected. Then, select another port as a destination port on the JGS524Ev2 switch where a PC with Wireshark installed in it is directly connected. It would be best that Wireshark could capture the packets on the event the problem occurs from the source port.
Kindly check page 21 of the ProSAFE Plus Switch Utility User Guide here on how to set up port mirroring. You may download Wireshark on this link. Check this link I found online on how to use Wireshark as reference guide.
For the captured packets to be analyzed, kindly open an online case NETGEAR Support and state your concern. Attach the captured packets from Wireshark on the case you have opened for it to be analyzed by the engineering team.
Regards,
DaneA
NETGEAR Community Team
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