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Prakas's avatar
Prakas
Aspirant
Feb 25, 2019
Solved

Flash programming procedure

Letter of Volatility for JGS516v2 says to Use flash programmer to clear internal Flash but does not list the step. Can anyone help me with the steps to use flash programmer to clear internal flash of this switch ?

  • Hi Prakas,

     

    I inquired your concern to the higher tier of NETGEAR Support and just got a feedback.  As per the higher tier of NETGEAR Support, the step that you are referring to is not applicable for customers.  Flash programmer is not available to be used by customers. 

     

    If ever your concern has been addressed, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

1 Reply

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi Prakas,

     

    I inquired your concern to the higher tier of NETGEAR Support and just got a feedback.  As per the higher tier of NETGEAR Support, the step that you are referring to is not applicable for customers.  Flash programmer is not available to be used by customers. 

     

    If ever your concern has been addressed, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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