NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CorporateGoth's avatar
May 13, 2024

Frequent and massive packet loss from MS510TXM

I've been getting massive packet loss from my MS510TXM.  This seems to be a relatively frequent occurrence.

 

I've upgraded to the latest firmware, etc.  I am measuring this from a system directly attached to the switch via. a trunked connection (2x 10gbit CAT-8 connections), where it does a consistent ping of the IP address of the switch itself.

 

You can see, it is fine, and then suddenly it experiences massive packet loss - that massively impacts my productivity (I work from home).

 

I tried rebooting the switch, which fixed it briefly, then the packet loss was back. 

You can see that, at some point, the packet loss is as high as 85%! 

If I focus in on just the large outage time period from today, I was getting an average packet loss of 23.71%  And remember, that's measured from a directly attached host.  The packet loss is worse for connections trying to go through the switch (presumably I'm getting packet loss on both ports, so double the chances of packets being lost).

 

This is just unacceptable.

1 Reply

  • Here is the graph of just the big outage from today

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More