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Forum Discussion
TreeOGreen
Aug 10, 2023Aspirant
Frontier Fiber Internet with Amazon Eero Pro 6e; Netgear GS108v4; Sony HDTV XR55A80J Ethernet Cable
Frontier Fiber Internet with Amazon Eero Pro 6e; Netgear GS108v4; Sony HDTV XR55A80J Ethernet Just had connected new service with Frontier. I figured maybe it was the Netgear GS108v4 switch box n...
- Aug 11, 2023
Hello. Yesterday, I had found the solution and it was a faulty ethernet cable installed by Frontier up in the attic. I had to use electrical black tape and scissors to make it stay snapped together. JulienR would you be able to delete this post on your end?
JulienR
Aug 11, 2023Administrator
Hi TreeOGreen,
Here are few troubleshooting steps you can try:
- Try to connect the Sony TV directly to the Amazon Eero, this will help determine if the issue is with the switch or somewhere else.
- Try a different Ethernet cable.
- Try plugging the Sony TV into a different port of the Netgear switch.
- Check that the LEDs of the port of the Netgear switch connected to the TV are not off.
- Check the network configuration of the TV.
Best Regards,
Julien R.
- TreeOGreenAug 11, 2023Aspirant
Hello. Yesterday, I had found the solution and it was a faulty ethernet cable installed by Frontier up in the attic. I had to use electrical black tape and scissors to make it stay snapped together. JulienR would you be able to delete this post on your end?
- JulienRAug 11, 2023Administrator
Hi TreeOGreen,
I would recommend you to change the ethernet cable to avoid further issues.
I don't have the ability to delete an entire thread but it might be useful for other member of our community.
Thank you.
Best Regards,
Julien R.
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