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Forum Discussion
gundlachd
Feb 10, 2021Aspirant
GS108 multiple failures
I purchased a GS108v4 switch and used it hardwired to a google home WiFi router which is then connected to my Spectrum modem. Plugged into this switch are a Denon AV Receiver, Latest version Apple T...
JohnC_V
Feb 12, 2021NETGEAR Employee Retired
Welcome to our community! :)
We do apologize for the experience that you had with the GS108. You did a good thing on isolating the switch which is one of the things that we would do in order to test a plug and play switch. But, you could also try swapping those cables just to check if that would work on your GS108 even if it works with the other switch. You could also try to connect the devices one by one in order for us to see which one of the devices is causing the switch to fail.
Regards,
John
NETGEAR Community Team
- gundlachdFeb 12, 2021Aspirant
I have tested the cables and they appear to be fine.
So my question is even if a device (lets say the Apple TV4K for example) was causing something to have the switch stop working would not a power down and power up of the unmanaged switch resolve the issue?
Also, I purchased a Netgear GS608NA switch from BestBuy and hooked it up. It has been running for 5 days without incident. This would lead me to believe the GS108 had a hardware failure. Would you concur or do you think its something else?
Thank you for your time!
Dave
- JohnC_VFeb 16, 2021NETGEAR Employee Retired
Thanks for trying to swap those cables. Rebooting the switch may resolve the issue but not for long as it will happen again and again.
If the new switch works fine, then it could probably a hardware fault on the previous switch.
Regards,
John
NETGEAR Community Team
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