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GS108 switch ports don't appear to be working
I have a GS108 switch that doesn't appear to be working correctly anymore. My current setup is this. Internet (Xfinity) to Modem Modem (Surfboard 6121) to Switch Switch to vaious ports in the h...
Hello KRas4,
The GS108 is only a pass-through switch (pure hardware) and is not involved in giving away IP addresses. For your setup, the router is the main source of communication on the LAN (we'll take away the GS108 as a part of the networking equipment and consider it as a client). What you can do to isolate the issue are the following:
- Verify the connection again Modem>Router>Wall Jack.
- Take note that the Modem is responsible for the internet connection, the Router is responsible for translating the internet connection going to the LAN and providing client devices DHCP IP addresses.
- Make sure that every port on the router is working fine, verify this by checking if each device plugged into the ports gets an IP address.
- If this is verified, we'll eliminate the router as an issue here.
- Now, you have 5 wall jacks. (Question here, are these 5 separate wall jacks end-to-end or are they on a patch panel?)
- If they are separate wall jacks, they all need to be plugged into the router.
- If they are on a patch panel, check each end of the wall jack if you can get an IP address.
- If you can get an IP on only one end of the wall jacks this will mean that your router does not give enough IP addresses or there is something wrong with the patch panel.
The GS108 switch only relies to your router, imagine it as just additional ports and does not have the capability to give out IP addresses. Make sure that the wall jack where you plug in the GS108 can give you a connection and an IP.
Thanks,
So my initial setup was what you have suggested.
Modem to router
Router to wall jack
other end of wall jack into the switch
In this setup I still had the same issues as I posted in my initial question/comment. So that setup didn't seem to mitigate any issues so I attempted my current setup (as posted above) based on another recommendation.
Hello KRas4,
The GS108 is only a pass-through switch (pure hardware) and is not involved in giving away IP addresses. For your setup, the router is the main source of communication on the LAN (we'll take away the GS108 as a part of the networking equipment and consider it as a client). What you can do to isolate the issue are the following:
- Verify the connection again Modem>Router>Wall Jack.
- Take note that the Modem is responsible for the internet connection, the Router is responsible for translating the internet connection going to the LAN and providing client devices DHCP IP addresses.
- Make sure that every port on the router is working fine, verify this by checking if each device plugged into the ports gets an IP address.
- If this is verified, we'll eliminate the router as an issue here.
- Now, you have 5 wall jacks. (Question here, are these 5 separate wall jacks end-to-end or are they on a patch panel?)
- If they are separate wall jacks, they all need to be plugged into the router.
- If they are on a patch panel, check each end of the wall jack if you can get an IP address.
- If you can get an IP on only one end of the wall jacks this will mean that your router does not give enough IP addresses or there is something wrong with the patch panel.
The GS108 switch only relies to your router, imagine it as just additional ports and does not have the capability to give out IP addresses. Make sure that the wall jack where you plug in the GS108 can give you a connection and an IP.
Thanks,
Thanks for the troubleshooting steps.
I was able to verify up to # 4.
For #5, they are all seperate as of right now (no patch panel). So maybe that is my issue. I have used this same setup in 2 other houses and have had no issues connecting to any ports. Same set up as in modem to switch to ports/router. So not sure what is exactly going on here. Maybe the other setups are flukey and somehow working? Not really sure.
Either way I've actually since purchased a second router for my home. I am now going modem to new router. Router to switch. Switch to devices and a wall jack. The other end of that wall jack to my secondary router. The built in switch on that router to the other wall jacks in the house and that all seems to be working out just fine so far.
KRas4,
You can have this configuration work if your ISP provides you more than 1 public IP address. If not then you will need a NAT device(router) to be used to segregate your WAN(ISP) to your LAN(GS108) device. The question I would have is what IP address does the 1 PC get in the network? This will tell us right away if a router is required for this configuration.
JohnRo is correct in the troubleshooting as requested it is also possible that the patch panels could be set up incorrectly. The one machine that did get connected would help you troubleshoot this further as you can go from panel to panel to check connectivity.
Let us know the outcome,
AlexPe
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