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GS108v4 Died, best way to get support / find out about waranty
I bought a GS104 as a replacement for a dead TPLINK. It lasted about a week over the one year mark. It died oddly, because link LEDs still work, but on some ports the LEDs blink really really fast an...
I just want to follow-up. Were you able to received your replacement GS108v4 switch? If yes, kindly check if its working fine.
If ever the replacement GS108v4 switch you received is working fine and you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
I just want to follow-up on this. Were you able to open a chat or online case with NETGEAR Support regarding your GS108v4 switch? If yes, keep us posted about the progress of your case.
Regards,
DaneA
NETGEAR Community Team
Thanks for the feedback. I believe that you are entitled with Complementary Next Business Day Replacement wherein its needed to provide a credit card number as collateral. You will need to return the defective unit within ten days the moment you received your replacement GS108v4 switch.
Let us know if you have already received your replacement GS108v4 switch and if its working fine.
Regards,
DaneA
NETGEAR Community Team
I just want to follow-up. Were you able to received your replacement GS108v4 switch? If yes, kindly check if its working fine.
If ever the replacement GS108v4 switch you received is working fine and you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
I just installed the replacement. It's up and running.
The RMA was fast and I shipped back the old one with a shipping label they sent with the new one.
Thanks for your support!
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